The Hot and the Not
Yesterday's 'Wow' Feature May Be Today's Dealbreaker
By Kirstin Downey
Washington Post Staff Writer
Will those gleaming stainless appliances help sell your home? How about that spiral staircase?
Hmmm. Maybe hardwood floors, installed throughout the house, would be a better bet for resale value.
These are the kinds of questions that Chicago-based real estate broker Mark Nash, author of "1,001 Tips for Buying and Selling a Home," posed to 5,000 real estate agents from around the country, receiving some 923 responses. What, he asked them, are the features that are turning for-sale signs into SOLD signs?
The results: Some old favorites, such as spiral staircases, are definitely out, the agents said. You know, the kind of stairs to which kids are magnetically drawn, just before they slip on the rungs and slither down and break their little heads? The kind that, for the same reason, intimidate the middle-aged? The kind that inspire terror in homeowners as they watch a tipsy guest with wine glass in hand stumbling toward them?
But other "old" features, such as old-fashioned plank floors, weathered and recycled woods, and wood paneling over kitchen appliances have more appeal than ever, the agents said. Storage space brings buyer buzz on the spot, and even enhances property values. Think linen closets, dressing areas, pantries, luggage rooms -- all the spaces historic houses had in abundance, even when they were short on closets.
Meanwhile, some relatively new features -- things that were hot just a few years ago -- are starting to feel dated, or are actually inciting a negative backlash at least among some buyers.
Stainless steel appliances, for example, now draw criticism because some models are hard to keep smudge-free. Glass-front cabinets lose their appeal to some neatness-challenged homeowners who have trouble keeping their dishes arrayed in tidy rows. Vessel-style sinks, the sleek bowl-shaped, above-counter bathroom sinks, are still a popular "wow" feature with some buyers, but some real estate agents say they are falling from fashion because they, too, are hard to keep clean.
But glass tiles in kitchens and baths add glisten and glow, at minimal cost, and are a definite yes.
Modern lifestyles, however, require some essential updating of homes. Having two home offices -- one for each half of the dual income required to pay for all this luxury -- is a major selling point, the survey found.
Knowing what is really hot, vs. what used to be hot but has gone cold, is key to understanding the real estate market today, real estate agents say. Although the inventory of unsold homes has dropped from its summer highs, the National Association of Realtors recently reported that there are 3.82 million existing homes for sale in the country, more than double the number on the market in early 2001, before the real estate boom began.
"When people have more choices, they become pickier," said Melinda Estridge, a real estate agent with Long & Foster's Bethesda Gateway office. "People love to move in and not have to hassle with contractors. . . . If a property is done, and updated, people respond to that very well."
The rise in prices in recent years also means that many purchasers are two-income families with little time to spare for overseeing renovation projects, so they want things to be perfect when they move in, said Bob Aronheim, an agent with Long & Foster's Fair Oaks office.
"Prices doubled in the last five years, and people are tentative when they buy," Aronheim said. "They need to be sure it's a good deal with all the basics in place," including updated and fashionable kitchens, baths and closet space.
So what are the new basics?
That's a concept that Theo Thompson, a private chef to a corporate husband-and-wife team, wrestled with as he made his final decisions on the features to be included in the new house he had built for himself a year ago in Vienna.
"You want something that in 10 years will still be desirable," Thompson said. "There are some trendy things that are kind of cool, but look at the houses that were built in the 1980s and 1990s -- people think they need to redo the whole thing now."
Spiral staircases are a fad whose time has passed, according to the survey and many local real estate agents. They are generally installed in small homes, permitting access to precious loft space or converted attics, but they are becoming less popular as the population ages. Now they are a distinct turnoff for baby boomers who make up much of the market for urban condominiums, because they find them hard to climb and descend. They also make it hard to shift furniture from room to room.
Wood floors, however, are high on everyone's list these days. But a particular variety -- bamboo, with its variegated honey tones and unique grain patterns -- is losing popularity in single-family houses, though not in condos that house only adults. The problem? They just aren't as durable as some other kinds of floors.
"People see them as a wonderful new thing, but their day-to-day utility is less than hardwood," Fairweather said. "They're not as sturdy, they're much softer than hardwoods, and if you're raising children, they're not so good. But they are a nice feature for older people who aren't as worried about the wear and tear."
A buyer who was purchasing an almost-new condo loved the beautiful bamboo floors. When the transaction closed and the seller's furniture was removed, though, it became apparent that the flooring had faded with exposure to the sun.
"You could see where every piece of furniture had been," Harden said. "It was a negative to my buyer. . . . [Bamboo] is a nice idea, a renewable resource, and it's new and different, but I wouldn't recommend it," she said.
Fairweather, and many of the real estate agents surveyed, aren't too keen these days on those cool-looking bowl-style sinks, also known as vessel sinks. They look great in powder rooms, they say, but water can splash out on the floor, leaving the owner mopping up over and over, particularly during parties when they are getting a lot of use. Several of Fairweather's clients have ripped out their vessel sinks and replaced them with standard cabinets.
"These fancy sinks are great, wonderful, but when it comes to utility, where do you put the toilet paper and the things you don't want people to see?," said Mark Gude, an agent with Continental Properties in Northwest Washington, who specializes in the D.C. market. "Bowl sinks are on the way out. Shaving in them is not fun -- the gunk, the soap scum, gets everywhere."
But Harden disagreed. "I see them as an 'awe' factor," she said, adding that they remain a valuable selling point in Northern Virginia.
Stainless steel kitchen appliances, not too long ago a must for any kitchen that wanted to be considered luxe, are beginning to get mixed reviews. The real estate agents gave them a thumbs-down, saying that many buyers were irritated by the need to wipe down the steel all the time to conceal fingerprints. Nash, who conducted the industry survey, acknowledges that builders say they help sell houses, but said some buyers who own them have gotten irritated by the upkeep.
"I'm hearing people say, 'I'm tired of it,' " Nash said. "They say: 'I don't have time to polish it. I have kids. I have dogs. It's too high maintenance.' "
But Creig Northrop, Long & Foster's top-selling agent, who is based in Howard County, said buyers in Howard, Carroll and Frederick counties still love stainless.
"It's huge," he said. "It's the biggest hot button. That's what buyers are looking for now."
"People here walk in and see that stainless steel, and it dazzles them," he said.
But to MacArthur, the biggest buyer turn-on today in the Washington market is the dual home office.
"More people want a home office today than anything else I've seen this year," he said. "They want to work from home."
MacArthur suggests that people selling their homes take the smallest of their bedrooms, what he called the baby-bear bedroom, remove the bed, and put in a desk and computer station. To make it really alluring, install fiber-optic cables so people have almost instantaneous Internet connections.
Those who are building new homes and want to ensure maximum resale value should make sure that each of two rooms -- one for him and one for her -- is at least 10 feet by 10 feet and doesn't feel cramped, according to Nash's research.
So how do these trends play out in a real person's house? Thompson, the chef in Vienna, actually wanted some of the items that agents say are dropping in popularity. He had considered all his options carefully and wanted them done his way to add more ease and leisure to his life.
He likes vessel sinks, calling them a "very desirable upscale bathroom feature," and installed them in his house, but he prefers versions made from ceramic and stone, which he said are easier to maintain than glass and stainless steel.
Thompson opted for wooden kitchen cabinets painted antique bisque white, which allowed him to save money to use on upgraded bathroom fixtures. He also chose stainless steel appliances, being careful to select models that are relatively easy to clean.
And he installed hardwood floors through the house. He wanted the popular seven-inch-wide planks, but found that they would add $35,000 to the cost of the home. So instead, he dropped down to a slightly lower quality of wood, with a darker grain. That allowed him to get wood that was still wider than average but cost less than the wide planks of top-grade lumber.
He said, "People think the floors are the most gorgeous thing they have ever seen, and it was a huge savings."